Computer Repair

Computer repairs are carried out by our fully trained staff with a ninety day warranty.

FULL 1 year warranty on all parts.

 

PC Specialists

Dekko IT is proud to described by it’s customers as “SPECIALIST” we try to live up to by constant training of all of our staff.

 

SONY Specialists

We carry out repairs on Sony Vaio PC’s and Laptops. 

Over the last eight years we have been able to build up a network suppliers both in the UK and USA.

 

Eclipse Service Management Software

Service Management Software, Work Order and Repair software customers routinely choose Eclipse as their tool of choice for running their businesses. Welcome to eclipseservice.com, the home of Eclipse Service Management Software. Eclipse is a total software solution for organizations who pride themselves in giving the highest standard of service to their customers and clients.

Eclipse focuses on the operational functions of your service organization - job/service call management, labor efforts, parts consumed, knowledge management, billing & receipting, marketing, management reporting, and much more.

With Eclipse, these are some of the benefits organizations gain...

  • Gain greater control of your service personnel, and the jobs they are allocated to
  • Increase your bottom-line by billing ALL time spent on jobs
  • Make a professional impression on your customers through increased communication and better documentation of their service work.
  • Harness the power of today by using the Internet and wireless technologies to communicate with your field service personnel
  • Decrease the cost of growth for your business by automation. Make it easier to be a bigger and more profitable business.
  • Expand your reach by allowing field service personnel access to jobs scheduled, client information and the entry of labor and parts for jobs on-line through a web browser!
  • Capture new sales leads uncovered by your service personnel and feed them quickly to your sales force.
  • Reduce the risk of key people by using automated knowledge management. Keep the valuable tacit knowledge in your organization, and not just in the heads of your service personnel.
  • Know where you are making money, by analyzing your service personnel performance, chargeable vs. non-chargeable jobs, work in progress, accounts receivable, etc.

So if any of these benefits interest you, its time to read on and find out all about Eclipse. Eclipse is a true business tool, not just an accounting system, or glorified billing system. With proper use, Eclipse can help you turn a service center into a profit center, and make it easy to expand and increase your profits even more.

Wanna know more? Then take a look at the overview to Eclipse

You'll find Eclipse to be surprisingly cost effective and with prices starting out as low as only $US995.00 for Eclipse Professional Single User, you really owe it to yourself to take a detailed look at what Eclipse offers. From single user home office or field operators, to multi-user networked installations, Eclipse provides great results with a very low cost of ownership and headache free operation.